KASTO Machinery & Systems (Taicang) Co., Ltd.
Service hotline0512-53208750

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Assistance Packages

Assistance Packages

With our assistance packages, you ensure that you receive the level of support you need to meet your individual requirements. The packages offer the following services on different levels:

  • Support Helpdesk on-call times up to 24/7

  • Support Helpdesk response times

  • Dispatch of spare parts

  • Support via KASTO VisualAssistance

  • Support via KASTO RemoteAssistance


The Assistance packages of KASTO:

  • BasicAssistance

  • SmartAssistance

  • AdvancedAssistance

  • ProAssistance

  • ExpertAssistance