KASTO Machinery & Systems (Taicang) Co., Ltd.
Service hotline0512-53208750

Contact us

KASTO Machinery & Systems (Taicang) Co., Ltd.

Hotline: 0512-53208750

Email: sales@kasto.cn

Email: service@kasto.cn

Address: No. 82 East Beijing Road, Taicang City, Jiangsu Province

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Technical Helpdesk

KASTO VisualAssistance is an innovative solution for maintaining its machines and systems remotely. By means of a tablet, smartphone or smart glasses, users can send live videos to KASTO’s service experts and receive visual assistance and information in real time in the event of a fault or maintenance work. Downtimes can be reduced to a minimum, which has a positive effect on the cost balance.


Since 1995, KASTO has been making use of the possibilities of RemoteAssistance. The direct remote connection to control your machine or system enables a fast and detailed fault diagnosis even for complex challenges, fastes possible support for question on operation and much more.


In case of need, KASTO customers can also count on the 24/7 Hotline to be helped as soon as possible.